By accepting arbitration, you understand that you and Lyft waive the right to sue or have a jury trial for all claims, unless that arbitration agreement expressly provides for something else. This arbitration agreement must require arbitration proceedings for any legally arbitrated claims or disputes, with the exception of claims and disputes expressly excluded from the obligation of conciliation under the terms of this arbitration agreement. Hello: I sent the automated email to Uber so I could unsubscribe and here`s what I received. I found it really strange in what it was the automated response. Please read and advise. Here is my email: I opt for the arbitration agreement in its entirety. My name is Demetrios Eliades, the phone number connected to my account (262) 271-5264, and I live in Racine. And here`s an automated response: emails to [email protected] are only monitored for arbitration provision opt-outs by American drivers. Do you need help with something else? Visit or open the app and go to the „HELP“ screen. To opt out of Uber`s text messages, type the word „STOP“ to 89203 using the mobile device that receives the messages.

If you decide not to receive any more email updates from Uber, you can click on the „Cancel“ link at the end of each email. At the end of December, drivers had the opportunity to express themselves through the new terms-of-use agreement. Since then, you have probably accepted these terms without knowing it. If you want to try it, you can send with your name and the terms of use you want to cancel by email. You can also send a letter with the same information to a registered agent. This means that you are subject to the old terms of use that do not have an effective mandatory arbitration clause. Instinctively, consumers should always opt-out new terms of use when they contain a mandatory compromise clause. You never want to give up your right to take legal action against a company.

Arbitration might be faster, cheaper, but it denies your ability to have a fair hearing if that`s the path you want to take. The quintessentth, whether it`s Uber or anyone else, is that you always need to know the new terms of use, as they could end up costing you some of your rights as a consumer. By accessing or using the service, you accept these conditions. If you don`t agree with some of the conditions, you can`t access the service. This paragraph applies to all versions of the Lyft platform you purchase from the Apple App Store. This agreement will be reached between you and Lyft. Apple, Inc. („Apple“) is not a party to the agreement and has no obligations regarding the Lyft platform.